Oracle

Oracle Corporation is a multinational computer technology corporation headquartered in Redwood Shores, California. The company sells database software and technology, cloud engineered systems, and enterprise software products—particularly its own brands of database management systems.

 

CUSTOMER CHALLENGE:

The wireless (Wi-Fi) solution is becoming the primary access for all employees at Oracle supporting mission critical business functions.  Oracle’s enterprise wireless solution is designed to provide ubiquitous network access to employees, guests, and visitors.  The wireless system deployed at several major Oracle locations in the US and abroad experienced poor wireless performance resulting in suboptimal user experience and user complaints.

 

HOW DID HC CONSULTING HELP:

Our team of wireless specialists worked closely with Oracle’s engineering team to review every aspect of the wireless network design and deployment. The HC Consulting team collected onsite RF data, analyzed the wireless configurations and radio settings, and interviewed end users who experienced poor wireless experience to help identify root causes to the poor user experience.  Based on the information gathered from Oracle, we created a get-well strategy and remediation plan to address specific wireless issues, which included configuration and radio setting optimization, modified AP placement and installation, and enhanced coverage.  Our team presented our findings and remediation plan in an executive presentation to help Oracle leadership understand the impacts to users, remediation options, and justify investment in the optimization efforts throughout their global network.

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